Legal

Privacy & your data

The full privacy policy for Powerverse UK Limited and the Raya brand is published on the Powerverse site. This page explains what the store itself collects when you ask for a quote.

What the quote form collects

  • Your name, email address and mobile number
  • The installation address and postcode
  • Details about the property, the charger you picked, your connector choice, tariff and any solar or battery

Who it is shared with

The store is lead-generation only. When you register a quote, those details are passed to the installer partner who carries out the survey, quote, agreement and payment. Nothing is sold on to third parties.

Lawful basis

  • Quote details → installer: steps taken at your request before entering a contract (UK GDPR Art. 6(1)(b)). This is why that tick is required — without it the store cannot get you a quote.
  • Marketing email and SMS: your consent (UK GDPR Art. 6(1)(a)). Optional, unticked by default, and you can withdraw it at any time.
  • Analytics and advertising cookies: your consent, captured in the cookie banner (PECR).

Retention

  • Quote enquiries: kept for 24 months from your last contact, then deleted.
  • Installed jobs: kept for 6 years, to cover warranty, grant and accounting obligations.
  • Marketing consent records: kept for 24 months after withdrawal, as proof of consent.
  • Store analytics events: kept for 14 months.

Your choices

To access, correct or delete your details, or to withdraw marketing consent, contact us through the links below. You can change your cookie choices at any time.

ContactSupport

Powerverse UK Limited, company no. 14860271, Sustainable Workspaces, County Hall 5th Floor, The Riverside Building, Belvedere Road, London SE1 7PB.